You can contact the bank via our Support Centre (opens in a new window), see your PIN in your mobile app or order a PIN reminder via Online Banking.If you are on holiday outside the UK, you can either reset you PIN once back in the UK or contact the bank to send a replacement card card to your address recorded on file.If you are unable to visit a NatWest, Royal Bank of Scotland (In Scotland) or Ulster Bank cash machine to unblock your PIN, you will need to request a replacement card.Get started You can go back to the start at any time by refreshing your browser. Our handy tool can help you work out what the problem is, and how to fix it. Select 'Other Services', then 'Unblock PIN' and you will be able to use your card and PIN immediately There are lots of reasons why your card might not be working online, at a cash machine or in store. Insert your card and enter the correct PIN.You can unblock your PIN at any NatWest, Royal Bank of Scotland (In Scotland) or Ulster Bank cash machine:.Your card will still work at any cash machine, and for purchases made over the telephone and online.If you have entered your PIN incorrectly three times in a row at a point of sale retailer, you will not be able to make any further point of sale retailer payments.
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